Planning – The anchor for Command and Operations

Crisis incident planning is unlike planning that you’ve experienced before, because you suddenly have to deal with a no-warning incident; there’s no time to hold a committee meeting. Initially, an Incident Commander may address critical functions via a verbal Incident Action Plan. Most incidents soon evolve from a response phase to a recovery phase. At some point, it’s necessary for the Incident Commander to utilize a Planning Chief.

The Planning Chief is immersed in a continuous collaborative process with the Incident Management Team (IMT) staff. The objective is to develop a written Incident Action Plan that is distributed and briefed to all incident players. The difficulty is that crisis incidents are dynamic, chaotic, and unstable. A 24-hour planning cycle may start well, only to become unglued 30 minutes after the plan briefing; maybe the briefings have to go to a 12 or 8 hour cycle, because the situation is changing too fast. The Planning Chief has additional responsibilities as follows:

  • Situation monitoring – a crisis incident often changes for the better or the worst. For example, onset of severe weather, a change in wind direction, or a flood stage river can decimate a plan.
  • Resource management – tracking people, supplies, and equipment (Active Shooter 360 calls these entities resources) obtained from the Logistics Chief is an important function. In addition, the Planning Chief serves as a check-in point for outside resources, and assigns and demobilizes resources accordingly.
  • Technical advisers – mobilization of outside technical specialists such as structural engineers, epidemiologists, or hazardous materials consultants.
  • Documents – gathering and archiving incident documents.

Key Takeaway – an incident action plan is verbal and on the fly. A Planning Chief develops a formal plan framed by planning briefing cycles as an incident progresses. In addition, the Planning Chief manages resources obtained  by the logistics process.

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About Hank Christen

Dr. Hank Christen was an Atlanta Fire Department Battalion Chief, Emergency Manager, and Director of Emergency Services for Okaloosa County, Florida. He has responded to multiple disasters in his career and was the Incident Commander for Hurricane Erin, Opal, Earl, and Georges, and responded to Hurricane Andrew (Miami), and Hurricane Marilyn (U.S. Virgin Islands). He co-authored eight books on crisis management and the incident command system in the disaster response field. Dr. Christen has served on a team that evaluated a biological non-traditional syndromic surveillance program during the 2000 George Bush Presidential Inauguration. Dr. Christen has also responded with a Disaster Medical Assistance Team (FL-1 DMAT) to the 2001 World Trade Center Attack, and served as team commander during the team’s deployment to the Atlanta Olympic Bombing. Additionally. Dr. Christen has served on a panel that evaluated the medical response to the Boston Marathon Bombing in 2014. Dr. Hank Christen EdD currently is responsible for developing curriculum, technical writing, and instructing courses with Active Shooter 360, LLC. The materials developed and taught by Dr. Christen include Active Shooter Awareness, Threat Intervention Practices, Incident Command System (ICS), Crisis Decision Making, and Emergency Operations Planning.

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