Something in the mail looks funny

Sometimes a threat is a package service instead of an assailant busting through the front door. On October 24, 2018, a political activist sent 13 packages containing possible destructive devices to prominent politicians, CNN, and actor Robert DiNiro. Fortunately, the devices were detected without anyone being injured.

What makes a package suspicious? The FBI and ATF developed downloadable suspicious package guidelines that include the following:

            Stains, unusual odors, protruding wires, electrical tape 

            No postage, non-cancelled postage, or excessive postage

            Package wrapped in string or twine; thick or stiff envelopes

            Nonsensical or no return address; addressee no longer with the organization.

            Foreign addresses, writing, or postage

            Badly typed, handwritten, or misspelled name or address

            Handwritten notes such as: “To be opened in private,” or “Confidential”

Note: The above list is not comprehensive. Refer to FBI and ATF guidelines

AS360’s Intelligence Officer, George Collins, had U. S. ARMY EOD experience dealing with destructive packages from the Irish Republican Army (IRA) and Black September. George noted that many of those packages had none of the characteristics we listed.

Your security assessment should include an analysis of your suspicious package procedures.  Key points include:

1. Develop a formal procedure and train/exercise your mailroom and clerical staff.

2. Cultivate a culture where everyone feels comfortable reporting a suspicious package.

3. Clear the room immediately and call law enforcement if a package or mail is questionable.

4. Post FBI and ATF guidelines on appropriate bulletin boards.   

Key Takeaway:

Conduct a security assessment of your suspicious package/mail procedures. Take advantage of readily available federal guidelines. Trust your instincts and take action if a package/mail doesn’t look right. 

What are your thoughts?

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About Hank Christen

Dr. Hank Christen was an Atlanta Fire Department Battalion Chief, Emergency Manager, and Director of Emergency Services for Okaloosa County, Florida. He has responded to multiple disasters in his career and was the Incident Commander for Hurricane Erin, Opal, Earl, and Georges, and responded to Hurricane Andrew (Miami), and Hurricane Marilyn (U.S. Virgin Islands). He co-authored eight books on crisis management and the incident command system in the disaster response field. Dr. Christen has served on a team that evaluated a biological non-traditional syndromic surveillance program during the 2000 George Bush Presidential Inauguration. Dr. Christen has also responded with a Disaster Medical Assistance Team (FL-1 DMAT) to the 2001 World Trade Center Attack, and served as team commander during the team’s deployment to the Atlanta Olympic Bombing. Additionally. Dr. Christen has served on a panel that evaluated the medical response to the Boston Marathon Bombing in 2014. Dr. Hank Christen EdD currently is responsible for developing curriculum, technical writing, and instructing courses with Active Shooter 360, LLC. The materials developed and taught by Dr. Christen include Active Shooter Awareness, Threat Intervention Practices, Incident Command System (ICS), Crisis Decision Making, and Emergency Operations Planning.

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