Horizontal Violence – the problem within

Horizontal Violence has a nasty flavor because it’s “in the family;” it is violence among peers. Remember that physical violence is a quantum leap from verbal bullying or harassment.

There’s no such thing as minor violence. A finger to the chest, shoving, or grabbing is violence. Granted, the previous examples may not cause physical injury, but the detrimental effects are lasting. Violent actors may enjoy the results of their behavior and continue their attacks. Victims may suffer emotional trauma that affects their work performance, increases turnover, and negatively impacts their personal life. Further, victims may retaliate, causing a violence arms race. Soon, everyone is affected.

Horizontal violence especially affects high stress workplaces such as healthcare, the military, or first responder agencies.  Get ahead of horizontal violence through prevention. Here are a few key points:

1. Develop a zero tolerance policy; violence is not a minor problem.

2. Violence prevention policies should apply to all levels of management.

3. New team members are especially vulnerable. Ensure your violence prevention policies are included in the new member orientation process.

4. Require that all violent events are reported; investigate immediately, and follow-up appropriately.

5. Leaders, administrators, and HR are key players. This is why Active Shooter 360 developed the 3D Workplace Violence Prevention Workshop and Toolkit. 

Key Takeaway:

Address horizontal violence policies and response in your workplace violence prevent program. Remember that violence threats may be from the inside as well as the outside.What are your thoughts?

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About Hank Christen

Dr. Hank Christen was an Atlanta Fire Department Battalion Chief, Emergency Manager, and Director of Emergency Services for Okaloosa County, Florida. He has responded to multiple disasters in his career and was the Incident Commander for Hurricane Erin, Opal, Earl, and Georges, and responded to Hurricane Andrew (Miami), and Hurricane Marilyn (U.S. Virgin Islands). He co-authored eight books on crisis management and the incident command system in the disaster response field. Dr. Christen has served on a team that evaluated a biological non-traditional syndromic surveillance program during the 2000 George Bush Presidential Inauguration. Dr. Christen has also responded with a Disaster Medical Assistance Team (FL-1 DMAT) to the 2001 World Trade Center Attack, and served as team commander during the team’s deployment to the Atlanta Olympic Bombing. Additionally. Dr. Christen has served on a panel that evaluated the medical response to the Boston Marathon Bombing in 2014. Dr. Hank Christen EdD currently is responsible for developing curriculum, technical writing, and instructing courses with Active Shooter 360, LLC. The materials developed and taught by Dr. Christen include Active Shooter Awareness, Threat Intervention Practices, Incident Command System (ICS), Crisis Decision Making, and Emergency Operations Planning.

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